03-25-2024 12:47 PM - last edited on 03-27-2024 09:16 AM by Danny
My color ink cartridge is empty and I need to print something and make a copy of something. I wouldn't be using color at all, just bw copies and prints. But it's not letting me. The "color ink" orange light is blinking and code is E16 which I believe is color cartridge low. I tried to take out the cartridge and leave empty and still won't let me. I tried to put back in and still won't let me. I've never had issues with printing on a low color cartridge. The black ink is a brand new cartridge. Another code is E04. I'm unable to get cartridge for a couple days but really need to print/ scan. Any suggestions?
03-25-2024 12:59 PM
I'm not a tech, but I'll help where I can!
Both cartridges MUST be in the printer.
To print in black, see this article: https://canon.us/printblack
To copy in only black, place your original on the platen glass (the glass copy bed) and press the black copy button (the top diamond button). HERE are the instructions with images.
03-25-2024 01:02 PM
OH, and to bypass the ink warning to scan:
"...You can disable the ink detection system with the empty ink cartridges or tanks installed by pressing the Stop button on the printer for at least five (5) seconds and then releasing it...."
taken from HERE
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.