I am trying to copy a 6x4 photo onto 6x4 (15x10)photo paper but for some reason the printer enlarges it cutting off approximately 8mm at the front but only 4mm at the back, bottom and about 3mm at the top.
I have spent ages on line chatting to their support team and they have been unable to help and have referred me to Canon who can only suggest getting it serviced at a minimum cost of £60 UK.
I have tried a factory reset, uninstalling and reinstalling the software, updating the firmware.
All of the settings are correct, the only one I have any doubt about is the paper being used to print onto as I am not using Canon paper but it is set at 6x4 Photo Glossy.
If I scan the original to the computer and then print it from the computer there is no problem.
I am now at a loss has anyone had similar problems and found a solution or can suggest anything.
Many thanks
