01-24-2023 05:15 PM
TS6420a - I continue to get an "error updating product - try again later" when attempting to sign-up to the Print Plan.
Tried signing up from various devices, android, windows, ipad... same story.
Any trouble shooting advice would be appreciated. Or a phone number I could contact customer service & sign-up directly.
01-25-2023 08:51 AM
Hi! Our sales team will be happy to help you. They're available weekdays and Saturdays at 1-800-385-2155.
Hope to talk to you soon!
09/26/2024: New firmware updates are available.
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