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PIXMA MG7560 turns on then off immediately so cannot print or access the menu.

SophieBello
Apprentice

I notice others have reported similar issue with other canon printers eg MG7520 and canon has issued a firmware update. Will canon provide a firmware update to fix this?

1 REPLY 1

Tiffany
Moderator
Moderator

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We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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