Hi vartabed,
To resolve this issue, please first print a test page. Please follow the steps on this page to do so:
G7000 series > Maintenance > If Printing Is Faint or Uneven > Printing the Nozzle Check Pattern
Once printed, please compare your printout with the example on this page:
G7000 series > Maintenance > If Printing Is Faint or Uneven > Examining the Nozzle Check Pattern
If your printout does not have a black grid at the top followed by 2 blue, 2 pink and 2 yellow bars, please perform a few printhead cleanings. To do that, please follow the steps on this page:
G7000 series > Maintenance > If Printing Is Faint or Uneven > Cleaning the Print Head
After 2 or 3 cleanings, print another Nozzle check.
If the Nozzle check still does not print correctly, please perform an ink flush by following the instructions on this page:
G7000 series > How to Perform Ink Flush
If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G7020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
