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PIXMA G2430 Strange sound when printing

Mare8
Apprentice

Hello everyone. I bought a canon pixma g2430 model about 6 months ago. I just started it up and noticed a strange sound when printing. Every time, somewhere halfway through the print, the rear roller hits strangely. Is this normal? I have another canon for two years now and this is not happening. When I start cleaning the roller, the timing of the impact is always the same. You can also see in the video that it moves a little towards the paper when that sound is heard (5th second) . Thanks in advance. P. S. Other than that, printer is working just fine.Here is the link: https://youtu.be/bI2iOF47GaY?si=unKTe3zp9lWiyk6a

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, Mare8! We appreciate the info, though we need to let you know that the PIXMA G2430 is not supported by our team here at Canon USA since that product isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

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