PIXMA G2010 Print comes out green if I don't do a deep cleaning first

[annabanana_]

Hi, i have pixma g2010. Bought it around 2 years ago. Lately, i need to do a deep cleaning first, for everyday, before printing for the colors to come out. If not, it will all be just green. 

Now, my magenta ink seems to have a problem. When printing, it is not that bright anymore, there were lines as well and also,  it is blurry. The prints of magentas are not aligned to the shape and text before it was printed. 

I had done all the cleaning, printhead alignment and ink flush. None of these work. How do i solve this?

[james598goff]

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@annabanana_ wrote:

Hi, i have pixma g2010. Bought it around 2 years ago. Lately, i need to do a deep cleaning first, for everyday, before printing for the colors to come out. If not, it will all be just green. 

Now, my magenta ink seems to have a problem. When printing, it is not that bright anymore, there were lines as well and also,  it is blurry. The prints of magentas are not aligned to the shape and text before it was printed. 

I had done all the cleaning, printhead alignment and ink flush. None of these work. How do i solve this?

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Hello,
It sounds like your magenta ink issue might be due to a clogged printhead. Since you've already tried cleaning and alignment, consider replacing the printhead. If the problem persists, it might be best to contact Canon support for further assistance.

Best Regards,
James Goff

[Ron]

Hello annabanana. 

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA G2010 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.