Printer says ink dried up after refilling cartridges

[ojate123]

Nigeria

I bought cannon ts printer last month and after the ink that came with it finished, I refill the cartridges with refill ink and it keeps giving message that ink dried up. The ink level does not change at all.

What should I do?

[Danny]

Thanks for joining the conversation, ojate123!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

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Thanks and have a great day!