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My PIXMA MG5520 is frequently offiline, then magically back online. Help?

AWoodland
Apprentice

I frequently receive a message that my printer is offiline. Later, sometimes many hours later, it will go back online and print. I have disconnected then reestablished the wireless lan connection. I have also reinstalled the print driver. Any suggestions would be appreciated.

1 REPLY 1

Jason
Whiz

Hi, AWoodland!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

 

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

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