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My Canon ix6800 goes offline after one page of printing.

whitewg29
Apprentice

I purchased my wife a Canon ix6800 for her vinyl work and pictures. It worked great for the first couple of months, but then it started going offline when it wasn't. It would also show as being wireless but when we went to print it would only print one page and then show as being offline. We use Macbook Pros to connect with the most updated operating system. Is there anyone that can help?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi whitewg29,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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