My Canon MX922 scanner stopped working. I have OS X El Capitan.

[Musegirl]

The scanner has worked well in the past but it just stopped. The printer does work. The printer is hardwired to my computer. Please walk me through the steps I need to take to have the scanner work again. Thanks so much!

[Danny]

Hi, Musegirl!

So that the Community can help you better, we will need to know exactly whether your computer can see your printer, and whether you're getting any error messages when you try to print or scan. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!