PIXMA G6020: Multiple print paper alignment issues.

[Vieve]

I bought this printer mainly to use in our small home-based business to print labels for our products. I am however spending more money on labels now because the printer keeps messing up the alignment of my label pages in the paper cartridge after the first one has printed. The first page prints correctly but subsequent pages are printed either above or below the start of the label itself. So I have wasted multiple pages of labels either in blind Faith by not checking each individual page and just letting the printer do its JOB. Or catching the mess up after the first and realigning the labels in the tray myself but even doing that the printer has wasted a page of labels. And yes I have the cartridge tray paper size adjustment on the right setting. So I have started printing one page at a time which is extremely time consuming and irritating. I bought this on Amazon and unfortunately the return window is closed. I would really like it if Canon would extend a return window to me. I bought it in July of this year (24). I'm pretty sure I filled out a warranty online for this thing. I HATE THIS PRINTER!

[Stephen]

Hello!

I’m sorry to hear that you’re having trouble with your printer. To help the community assist you better, we need a bit more information:

- What is the exact model of your printer? (It can usually be found on the top or front of the unit.)
- Are you seeing any error messages?
- Which version of Windows or macOS are you using?
- How do you connect to your printer: via USB or Wi-Fi?

Any additional details you provide will help the community better understand your issue.

If you are in the United States and need urgent support, please click HERE to visit your My Canon Account for personalized support options.

If you are outside the USA, please click HERE to find support options for your country.

Thank you, and have a great day!

[Vieve]

It's a G6020 series. I use a mobile device and Chromebook via Wi-Fi to print. There are no error messages. The problem seems to be just in the cartridge tray and the paper uptake mechanism. After the first paper is grabbed it seems like the papers below it are knocked out of alignment.