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MX892 COLORS ARE OFF

tntmoul
Apprentice

My MX892 no longer prints accurate colors.  For example, I print something thats green and the printer puts it out in blue.

The ink tanks are all full, and in their proper location.  Any ideas?

2 REPLIES 2

Danny
Moderator
Moderator

Hi, tntmoul!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer, along with which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

The document that I tried printing this morning was an Excel file on my Windows 8 OS.  The problem doesn't seem to be dependent on the device or OS.  I've had the same problem printing from my Ipad as well as a Windows 7 laptop.

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