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MP600 Stopped Printing Text

geovic
Apprentice

Installed a new PGI-5BK in the MP600 about 5 months ago and only printed about 30 pages.

 

Printed 4 pages, perfectly, a few days ago, but when I tried to print today, only the image on the page printed, ... no text at all.

 

Tried printing a text-only page and it came out blank.

 

Printed a Nozzle Print Check page and the first row was totally missing.

 

Removed the PGI-5BK, and pointing the ink port down, squeezed the sides, but no ink appeared in the port. (Is this normal for a presumably mostly full cartridge?)

 

Thoughts?

2 REPLIES 2

Ramona
Authority

Hi geovic,

 

We recommend performing at least one cleaning and two deep cleanings on the printer with the PGI-5BK ink tank installed to try and get the ink to print.  To do this, please follow the steps located at the link below:

 

PIXMA MP600 Performing Print Head Cleanings

 

Hope this helps!

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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