03-06-2014 07:23 AM
Hello,
I think I have followed every instruction on the internet about how to solve this problem, and nothing is working.
I changed a cartridge yesterday and now my printer is not feeding and I'm getting the 5100/p02 error.
I've cleaned the printer, reinstalled the cartridge, reinstalled drivers, etc.
Any thoughts?
Thanks so much!
Elaine
03-08-2014 03:48 PM
Hello,
Please check out the link below for a few procedures you can try!
If the error continues, it would be best to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.
09/26/2024: New firmware updates are available.
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