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MG3620 Unable to Print

jkoressel
Apprentice

Hello everybody. My first post. I have a new HP Pavilion Desktop computer that I just added my new MG3620 printer to. I think it is wireless, but I installed everything using the CD installation and I am using USB cord, even though it may be running as a wireless printer. Not sure if that is making sense?

The test print worked, however, when I try printing anything off the internet like an email message, I get the following message:  "You may be using an extension that blocks popups. To print, click OK to enable popups for the current session."

I cannot understand what an extension they are referring to and how would I prevent a popup?

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jkoressel,

 

What web browser are you using?

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