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MF4870w scanner does not work

MichaelSD
Apprentice

Hello everyone!

 

I bought a MF4870w a couple of weeks ago and I ran into a problem. The hardver of the MF4870w is detected (including the scanner), but I can not scan with it. The software does see the scanner, but when I scan nothing happens.

 

I use windows 8.1 64 bit (no software worked from the included CD) and use the drivers and software form the homepage. I installed whrough network (although wifi works too).

 

Any ideas?

 

Ákos Szederjei

 

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