07-19-2017 11:01 PM
07-19-2017 11:12 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what printer model you have, your computer's operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
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Thanks!
07-19-2017 11:16 PM
07-19-2017 11:39 PM
07-19-2017 11:41 PM
07-20-2017 04:19 AM
Hi dnaperret
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
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