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Ink Cartridge Light Went Out

rcr
New Contributor

I was replacing one of the ink cartridges in my Canon MX922 printer/scanner and when I inserted the new one, the light that is ordinarily on above the cartridges went out.  Then I got a series of strage statements (e.g., none of these cartridges is recognizable) and no printing.  If that light can be turned back on, printing may resume.

 

Thanks. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi rcr,

 

What is the error code that appears on the display of your PIXMA MX922?

 

What ink tanks are installed from left to right in your PIXMA MX922?  Please also include the numbers on each label.

 

 

 

 

 

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