02-03-2013 11:30 AM
When I go to system preferences and try to check under printers and scanners info I check under settings and I keep getting a message no information available.
02-05-2013 04:09 PM
Hello CharlotteHuff!
To have a better understanding of your issue, please let everyone know the exact operating system and version you've got on your computer. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions specific to you issue. Also, please confirm that you are using a PIXMA MG3120 (unless you have a different PIXMA MG3100 series product).
Thanks!
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