I have an MP250 that has an "alarm signal" that I can't get to go off, can you help me?

[herbbrown50]

I have an MP250 that has an "alarm signal" that I can't get to go off, can you help me?  How do I get this light to go off, tried turning it off, unplugging, etc.  I replaced both color and black and white cartidges with no positive results.

[Michael]

Hello.

Please try the following to see if we can resolve your issue:

1.  Turn the printer off.

2.  Unplug the power from the printer for at least 5-10 minutes.

3.  While unplugged, remove any paper from the unit.

4.  Double check for any obstructions found in the unit or paper paths.

If no obstructions are found, plug the power back in and turn the unit on.

If the error continues to persist, find more help at Contact Us.