09-08-2024 08:43 PM
I recently purchased a new laptop. I was haviing problems connecting my canon printer to the laptop. I went to canon website to get help with connecting the priinter to my new laptop and a pop-up rep appeared in the window. After a brief conversation with her I was instructed to give my number for a tech support person would call and assist with my wireless connection. Speaking with the tech he was finally able to get the printer connected to the laptop, but I am praying that this was a ligetimate "canon support technician." How do I know for sure that he was a real canon support tech and not a scammer? I gave him access to my computer. I'm on pins and needles!!!! The tech was from "AnyDesk"
09-09-2024 12:13 AM
What "Canon website" did you go to? "AnyDesk" does not sound like Canon.
09-09-2024 01:34 AM - edited 09-09-2024 01:37 AM
AnyDesk is not Canon Support 😯
If you gave these people any credit card information, contact your financial institution immediately and get a new card. If you allowed these people access to your computer, you should have it checked out by someone who has IT or forensic experience. It sounds like you might have visited an incorrect website. I'm very confident you were scammed.
~Rick
Bay Area - CA
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