08-16-2019 11:05 PM
I bought a printer and the USB that will allow me to connect my printer to my laptop. When setting it up in my settings, it asks for the model of my printer. I have looked everywhere to find the model and I can't find it. How do I find the model? Can I provide the serial number?
08-17-2019 09:13 AM
Hi, sg44556677!
Your Canon printer's model number should be displayed prominently on the top and/or front of the unit. Our model numbers typically begin with 2 or 3 letters (such as TS, TR, MX, MG, MB, MF, MP, LBP, iP, or iX) followed by up to 4 numbers. As for the serial number, that's most commonly found on the back of the unit, though some inkjet models have it on the inside. If you're able to determine the model and are unable to find the serial number, let us know the model and we'll let you know where to find it.
We hope this helps!
08-17-2019 02:21 PM
I found the model number, however, when I connect the printer in my computer settings it isn't an option.
08-17-2019 04:19 PM
It's possible your model may be listed by its series number. The PIXMA TS8220, for instance, would probably be listed as the PIXMA TS8200.
Hope that helps!
08-17-2019 08:58 PM
Can I give you the serial number and help tell me what the model is
08-17-2019 09:12 PM
If you already found the model number please provide it, we'll tell you which option to select!
08-20-2019 02:09 PM
What is the serial number?
08-17-2019 09:45 AM
Serial number.. not to us. Won't do anything. Contact Canon They will help you identify your product.
~Rick
Bay Area - CA
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