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MAXIFY GX1020 offline and won't go past Canon logo...

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MAXIFY GX1020 offline and won't go past Canon logo screen

cabbie98

Apprentice

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‎10-08-2024 06:59 AM - last edited on ‎10-08-2024 08:10 AM by Danny

I recently purchased a GX1020 printer and everything was working fine. But then it started showing as offline with the connected computers (all Windows 10). Now the printer won't move beyond the screen shown below even after multiple restart attempts. Any help would be greatly appreciated.