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G7020 not printing photos

paul4ut
Occasional Contributor

My printer:  Pixma G7020

My computer:  Mac

Myt OS:  10.15.7 (Catalina)

 

I'm attempting to print photos (400 dpi, tif) using the alternate pop-out tray on the back side to print an image onto Canon's 4x6 glossy photo paper. The print progress window reads "Printing-Connected to printer." The scroll bar is completely blue. The printer has no warning light, yet the job just sits there silently, and with no progress. The job is not printing out.  Do you have any idea what could be going on?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi paul4ut,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

 

 

 

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