Checking ink levels in Canon Printer MG3100

[Nicole92]

So my Canon MG3100 is not printing black, the color is fine. I'm trying to check the ink levels but under "Supply Levels" is just says Information Not Available. Is there any other way to check the ink level? Or how to fix this problem. I'm using a Macbook with OS X 10.8.3

[Nicole92]

Anyone help please?

[Ramona]

Hi Nicole92,

If you go to your Printers window, do you have the AirPrint printer driver or the PIXMA MG3100 series driver selected?

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