05-08-2017 03:19 PM
Solved! Go to Solution.
05-09-2017 01:21 AM
Hi reginar12,
Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to see if this will resolve the issue. If the issue continues, the printer will require servicing. We ask that you please contact a Canon technical support representative here to obtain your servicing options.
05-08-2017 03:28 PM
Hi reginar12!
Thanks for posting in the Canon Forums!
The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you live outside the United States, please click here and select your country or region for your support needs.
Thanks!
05-08-2017 04:06 PM
Hello.
What pattern is displayed by the unit? Count how many times the alarm light flashes before pausing, or how many times the lights alternate before the pattern repeats.
For faster assistance, you can reach our phone and email support groups at Contact Us.
05-08-2017 06:44 PM
05-09-2017 01:21 AM
Hi reginar12,
Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to see if this will resolve the issue. If the issue continues, the printer will require servicing. We ask that you please contact a Canon technical support representative here to obtain your servicing options.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.