Canon pixma ip8720

[reginar12]

Just bought recently. Went to set it up and accidentally held down the cancel/resume button and since then it keeps blinking back and forth with my power button. I have unplugged it, waited a few minutes, replugged it in and it still does it. My ink cartridges also will not move.

[Crista]

Hi reginar12! 

Thanks for posting in the Canon Forums!

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you live outside the United States, please click here and select your country or region for your support needs.

Thanks!

[Michael]

Hello.

What pattern is displayed by the unit?  Count how many times the alarm light flashes before pausing, or how many times the lights alternate before the pattern repeats.

For faster assistance, you can reach our phone and email support groups at Contact Us.

[reginar12]

Flashes power then the orange blinks. They each blink 12 times. We called customer service and nothing has come up.

[Ramona · Accepted solution]

Hi reginar12,

Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to see if this will resolve the issue.  If the issue continues, the printer will require servicing.  We ask that you please contact a Canon technical support representative here to obtain your servicing options.