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Canon mx430 -- printer not responding, can anyone help with this?

lucas812
Apprentice

My canon mx430 is not printing, my laptop is generating a message that reads, "printer cannot be detected."

 

I tried a new usb cable, rebooting my laptop, powering down the printer, resetting the print spool and nothing has worked, any suggestions? Thank you!

1 REPLY 1

Naomi
Enthusiast

Hi lucas812!

To have a better understanding of your issue, please let everyone know what operating system you have installed. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your specific issue.

Thanks!

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