05-27-2017 12:29 PM - last edited on 05-27-2017 01:08 PM by Stephen
So I've been printing a few things and afterwards my printer tells me this:
Support Code B200
An error has occured. The
printer needs repair.
Follow the steps below.
1. Turn the device off and
unplug the power cord from the
power supply.
2. See the manual and contact
the service center.
To trigger it, I just need to try to print something. Then after 1 minute of trying then the printer will give me the error.
Are there any steps to fixing this myself, because I don't have any money to send the printer to a service center.
05-27-2017 01:07 PM
Hi PKPear,
Canon USA does not recommend DIY repairs.
A B200 code indicates something beyond what the printer can self-diagnose has malfunctioned, so you'll want to get in touch with support. If you're in the US, our team is at 1-800-OK-CANON (800-652-2666). Outside the US, head HERE and select your country/region for support options.
05-27-2017 01:21 PM
06-27-2017 02:20 PM
Hello, PKPear! Our support team can let you know if there are any repair fees involved. Get in touch with them and they can see if there are any repairs that they can guide you through first.
Thanks for choosing Canon!
06-28-2017 04:06 PM
10-26-2017 11:29 AM
what does this error mean
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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