Canon MX850

[EMPLLC]

So my MAC computer was updated to  macOS Catalina 10.15.7 and now my Canon MX850 does not work. It says there is no driver available for this operating system. Is there any way to connect the printer to the new operating system and get it to work? It is too expensive a printer to not have the ability to use with a new updated operating system.

[Patrick]

Hi EMPLLC,

The PIXMA MX850 is not supported with macOS v10.15.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday-Saturday: 9:00 am to 9:00 pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.