Hi hslewis!
Welcome to the Canon Forums and thanks for your post!
So that the Community can help you better, we will need to know about any error messages you're seeing either on the printer or your computer screen, the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!
