04-13-2015 02:09 PM - edited 04-14-2015 05:35 AM
I have a Canon MG6450 which works fine via the USB. When I try and use it with WIFI the printer is always offline. The scanner works fine via Wifi. The printer is connected to my WIFI router ok and I can ping it from the Windows 7 PC. I have AVG but I have added rules to access my printer which I have given a fixed IP via my WIFI router. Can anyone suggest what is wrong.
I have installed the latest website drivers. I have also installed the drivers on a laptop running 32bit Windows 7 and this works fine.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.