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Can you please help me? Pixma 495 I get the message: error 5200 Why?

Vahlenkamp
Apprentice

‎08-20-2013 07:17 AM

Can you please help me? Pixma 495 
 
I get the message: error 5200.
 
My black ink is new. My color ink is emty.
 
I only want to use the black ink. 
 
Why doesn`t the printer print? And why the message?
 
Best regards Judith Vahlenkamp
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