Sorry to hear about the difficulty with downloading the driver. Feel free to Contact Us and we'll be glad to determine the cause of the issue, provide detailed steps and, if necessary, send you the compatible driver for your OS version. We'll be glad to help!
I have resolved the problem. After downloading, which seemed to take forever; nothing would tell me the download was complete. I searched for anything 'canon' and ran 2 setup.exe files to load the toolbox and driver. Any reason, nothing told me the downloads were complete?
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM