Hi Mike,
"Camera Window" is the software I linked to on the support portal for the Powershot G11.
Canon Support for PowerShot G11 | Canon U.S.A., Inc.
Maybe you had an older version?
Greetings,
I mentioned that in my first reply, but he would prefer a single click and transfer, not opening windows explorer selecting files, destination, etc. (Which is the method I recommend and employ myself)
His current issue. I've pointed him to the downloads for his G11. The link provided states "Camera Window" although he states the program which downloads and installs is called "Camera".
This is what I see:
He said his camera is detected and appears in windows explorer. This means windows is aware of it and has assigned a drive letter. I'm not sure what Camera Window is doing. Its a 6 year old application. @Mike, I personally would not bother trying to make this software work with your PC.
Other things you might try.
If you didn't restart your PC after the install, please do so and retest
Check device manager for the camera and ensure no error messages exist. Yellow exclamation point or triangle
If you have a 3rd party antivirus software installed, disable it temporarily
Try a different USB port (should be connected directly to your computer or motherboard, not to a hub or peripheral.
Not sure how much time you want to spend troubleshooting.
Greetings!
And many thanks to the participants for the advises.
I will go point by point.
1) Name of application.
In Control Panel it is called as "Camera Window". In Windows Start menu it is called "Camera".
2) Picture on installation
Rick, I unzipped file on the link sent by you. It contains CW8104aW_Installer.exe. When I run it, it contains a different picture that you presented:
3) When I install "Camera", I connect G11 to USB. Yes, I connect it directly to computer port, not via hub. Then I run "Camera" application. I have the following picture:
4) However, WinExplorer sees the camera - see attached:
Device Manager also sees it - see attached:
Windows 10 reports that all drivers are up to date. However, I cannot run Camera (or CameraWindow)
5) Why Camera Window is important.
Yes, it is possible to get to photos in G11 via DCIM and transfer the photos using WinExplorer. However, here is how list of folders looks like in DCIM:
CameraWindow presents folders in clear date format YYYY-MM-DD. Here we see quite different naming.
Last 4 digits present DDMM but first 3 digits seems depict some sequential number. That is why just copying via DCIM is inconvenient.
You asked: how much time I am going to spend on this issue? Truly I have to resolve it.
I see 3 options:
a) to get Camera Window working properly
b) to code my own utility (in C# or Pyton) to rename folders that they would present clear date format. Correct date may be picked up from one of photos inside the folder, they all have the correct date when image was taken.
c) leave everything as it is and rename the folders manually in future. This is obviously non-appropriate option since it is very time consuming.
My preferable option would be a).
If I failed to get working Camera (Camera Window) s/w, I would have to choose b).
If I am doing anything wrong?
Helpful advise would be very much appreciated.
Mike.
Greetings!
I wrote the large post but I continued looking for a solution and I have found it.
You were right that I do not need any special s/w for transferring images.
I expressed in the post what is important in terms of folders' naming.
I found out that is it is enough to use RB (and I recall from "Windows Bible": if you are in stuck, try to use Right button click 😀!)
If you click RB on your camera in WinExplorer, you will get drop-down menu:
Click on "Import pics and videos" and you will get a window where you can customize folders' names, location of transferred images, etc.
I tried and got exactly that I wanted.
Once again, thank you indeed for your participation, your efforts and advises.
It is due to your comments and advises I found the acceptable solution.
With kindest regards,
Mike.
