‎04-26-2018
12:23 AM
- last edited on
‎09-23-2023
03:39 PM
by
Danny
For whatever reason after a few days of not using EOS utility the software will not recognize my camera even if windows 10 does, I have turned off WiFi/NFC and connected it via usb but EOS utility does nothing with it. When I use EOS Utility 3 it just says "Connect an EOS camera." despite it already being connected. When I have used EOS utility 2 the software says "Camera is not recognized" when I launch the software and then connect the camera it immediately closes and gives that message as well.
Solutions Tried:
Double checking WiFi/NFC is disabled
Deleting the driver on windows and re-installing it (x10+)
Deleteing and re-installing EOS Utility 2 and 3 (x2)
Contacting support (they didn't seem to read my message and recomended me a solution I had already tried)
Giving up on life
Specs:
EOS Rebel T6
Windows 10 Home
I just don't know what else to do
‎09-02-2025 05:46 PM
almost 7 years having the same problem with diferent cameras and pc/mac and no easy solution to fix this problem to us users... this is extremely sad that a company of this size can't make an app that actually works for its users...
‎09-02-2025 07:35 PM
“ almost 7 years having the same problem with diferent cameras. “
Please start a new thread. Thanks!
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