06-12-2018 09:11 AM
Hello,
I downloaded Digital Photo Professional 4. When I plug in my 5D Mark ii however, the images I have shot do not appear.
I tried importing them, but doesn't work.
I am shooting in Raw.
Is there a compatibility issue with Digitial Photo Professional 4 and 5d mark ii?
Any help would be appreciated please.
Solved! Go to Solution.
06-12-2018 10:29 AM - edited 06-12-2018 10:32 AM
Make sure you are using DPP 4.1.5 or higher.
edit: also how are you downloading the photos to your camera? To my knowledge DPP doesn't read images off the camera, only off the computer. You need to use EOS Utility or a similar program to download files from your camera to the computer.
06-12-2018 10:29 AM - edited 06-12-2018 10:32 AM
Make sure you are using DPP 4.1.5 or higher.
edit: also how are you downloading the photos to your camera? To my knowledge DPP doesn't read images off the camera, only off the computer. You need to use EOS Utility or a similar program to download files from your camera to the computer.
06-15-2018 03:28 PM
Thanks! You fixed my lack of knowledge issue.
I was trying to read directly from the camera, not realising I had to put them on the laptop first using EOS Utility.
The photography journey continues!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.