11-18-2024 02:58 PM - last edited on 11-19-2024 09:04 AM by Danny
Hello I just purchased this product used.I hate reading manuals, so that’s why I’m here. Issue is, there is a Sony DVD-RW disc in the unit. It has data that I can playback. When I try to record I get the message “UNFINALIZE THE DISC”. I go to the menu “Disc Operations” where there are 5 or 6 choices with one of them being “UNFINALIZE”. Problem is I cannot select ANY of the choices. There are other entries under Menu and some of the topics have options that I can select and some are highlighted in bold print that I cannot. All the options under “Disc Operations” are highlighted in bold print. Please help, Thanks
11-18-2024 03:20 PM
Hello there!
Congratulations on your vintage find!
This unit was retired back in 2013, so it's no longer supported directly by Canon USA.
You can find the manual HERE.
To explore Canon's latest technologies, we recommend contacting our Canon Upgrade Program Specialists at 1-866-443-8002, available Monday through Friday.
We hope you have a great day!
11-18-2024 03:36 PM
I think you are going to have to bite the bullet and read the manual. A quick perusal found this:
Are you in VR mode?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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