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Images will not download on Canon Image Gateway

I have never had a problem with transferring pictures from my camera to my iPhone through the app. Recently, my photos get stuck processing and won’t download. I have tried reconnecting to my wifi through my camera as well as redownloading the app. A...

Breaghj by Apprentice
  • 1865 Views
  • 2 replies
  • 1 likes

Resolved! RAW to JPEG not working!

Hello everyone,Whene ver i convert something from raw to anything i get this error IMG_1024.CR2 ---> IMG_1024.JPGCould not save. Unsupported image.Why is that?

Resolved! DPP quits after 5 seconds

The latest version starts and shows images in the home directory.It does not respond to any mouse clicks and simply exits after about 5 seconds. Any help GREATLY appreciated. running Windows 10 latest version on a Dell 8900 with I7.

Canon EDSDK Close session command hangs

Hi, We are using Canon EOS 6D Mark II Camera and also EDSDK (Version 13.9.10.0)  for contolling camera using C#. The application blocks or hangs sometimes when we close the session. We use command like : Error = EDSDK.EdsCloseSession(MainCamera.Ref);

Resolved! Problems with Wifi Connect AP

I have read through all the previous posts about this but its not helping me. I have a Canon Mark IV, I downloaded the AP to my phone, went through all the steps to set up on the camera in communication settings, typed in the encryption each time I t...

dcrowex by Contributor
  • 17275 Views
  • 5 replies
  • 1 likes

Adobe doubles price of Photography Plan

Several sites, including TheVerge, PetaPixel and others are reporting that Adobe is doubling the price of its basic Photography Plan, raising it from $9.99 per month to $19.99. This is the plan that includes Lightroom and Photoshop. But apparently it...

John_SD by Whiz
  • 1528 Views
  • 3 replies
  • 0 likes

Canon 1DXmkii Lightroom 4 compatibility.

Hello everyone!So I'm on a trip in India with my 1dxmkii and my old macbook running lightroom 4 on Yosemite 10.10.5.When I try to import my CR2 files I get a message saying that the format is not supported and I cannot update my OS to allow a newer v...

Memory leak in Canon DPP 4.10.20.1

I'd been having "insufficient memory" problems with DPP 4.9.20* so hoped to see those go away with this latest update. (Confirmed via help menu as 4.10.20.1) Unfortunately, the problem appears to be persisting so I decided to try to track down which ...

SimonSan by Contributor
  • 3032 Views
  • 7 replies
  • 0 likes

Resolved! DPP

I have a T4i and I have been looking at photo editing software. I'm interested in the DPP software, mainely because it's free.The latest version 4, from what I can see only works with full frame cameras. I'm not quite sure if version 3.13.0 is still ...

DC65 by Apprentice
  • 6575 Views
  • 19 replies
  • 0 likes

Does the iApp Canon Connect Shoot RAW?

I’m running the SX60hs. I know the iApp won’t download RAW, but will it allow shooting RAW? I've setup my SX60 with Custom Settings to C2 and checked that it’s shooting fine without the Connect iApp and it’s shooting RAW. I can even check in the iApp...

Grazie by Rising Star
  • 3972 Views
  • 11 replies
  • 0 likes

I take that back - Quick ! Get DPP version 4.10

The second time I used 4.10, it was no better that earlier version.  Still sucks to use. disregard the following: No more delays and stutter for me.  Smooth as silk.   Let us know if it works for you too.I hope it keeps up as DPP has great capabiliti...

raw to jpg not working

Hi, New to canon product, I have a problem with DPP4 : after install it, all is working well, exept when i want to convert for raw ton JPG or TIFF.The first time i convert a picture juste after the install, it works, i have the window with the progre...

fredfred by Contributor
  • 13055 Views
  • 37 replies
  • 0 likes
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