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Canoscan LiDE 400 Mac Set Up error

I am attempting to set up my new scanner for my MacBook Air and have followed the instructions on the booklet, but an error message appears says "This software cannot be started as it is in use by another user." I have already tried restarting my com...

BeanVT by Apprentice
  • 332 Views
  • 1 replies
  • 0 likes

DR-M140 seems not to work in macOS Sonoma

Hello folks,I'm having this issue with the DR-M140 scanner - when I try to launch CaptureOnTouch, I get the following error:"ErrorSome of the Installed drivers) is not compatible latest CaptureOnTouch.Please update following drivers) or remove from y...

AndreAsa by Apprentice
  • 254 Views
  • 0 replies
  • 0 likes

CanoScan 9950F Driver for macOS 10.14.2 Mojave

Hi, I have a Canoscan 9950F scanner, and want to run the driver on a iMac (late 2012) running OS Mojave 10.14.2.I also have a 7th generation iPad running iOS 17.3.1 and an iPhone running iOS 17.3.1.Is there a driver available for download that can ru...

kare by Apprentice
  • 384 Views
  • 1 replies
  • 0 likes

dr-c225 pulls all pages at once

My DR-C225 scanner started pulling all the pages at once, and then the software warns me of the error.  I have tried cleaning the rollers, but nothing helps.

HBLDDS by Apprentice
  • 426 Views
  • 1 replies
  • 0 likes

imageFormula DR-G2090 scanner hardware problem error

I'm having issues with the scanner hardware error codes: E054, E055, E851 display every day even after the top and bottom scanner parts have been replaced? This happens at least a few times every day, some days worst than others. Any suggestions to w...

Canon 9000F Mark II Scanner Driver Can't See Scanner

I have a computer running Windows 11 ver 22H2. I download the 9000F MarkII Scanner Driver Ver. 1.02 (Windows) from https://www.usa.canon.com/support/p/canoscan-9000f-mark-ii. Under the "More download info" link it says support for Windows 11 was adde...

Nhtq by Apprentice
  • 364 Views
  • 0 replies
  • 0 likes

CanoScan 9000F error code 5,202,54

Using an older Cannon Scanner 9000F.   It has worked fine for years, but a recent attempt to scan brought up an internal error code 5,202,54.   What is the fix for this?

imageFORMULA R40 software has corrupt CaptureOnTouch file

The main software install has a corrupt "CaptureOnTouch" file. Installing it separately will work the first time, but then will be unable to load driver after reboot. Reinstalling does not help.There appears to be a similar issue last year that is un...

fluency by Apprentice
  • 346 Views
  • 0 replies
  • 0 likes

CanoScan 9950F won't work, TWAIN problem

I am trying to make a CanoScan 9950F film scanner to work with CanoScan Toolbox, Windows 7, unsuccessfully. Installation discs are missing; drivers are installed from Canon web site.CanoScan Toolbox fails to recognise the scanner. Its name does not a...

SigmundT by Apprentice
  • 913 Views
  • 5 replies
  • 0 likes

Capture On Touch V5 Pro | Output File Name change

Hello everyone,I'm currently facing an issue with changing the output file name from a barcode detection zone in CaptureOnTouch V5 Pro. The software scans the whole barcode correctly, but I can't seem to find a way to instruct it to drop the first 5 ...

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