Pixma MG2522 won't connect to my computer

[tg68291]

I tried the CD-Rom to add driver, it says 'printer detected' then switches to 'printer not detected'. I tried downloading updated drivers, it did the same thing. I tried restarting my computer and starting the installation over, it didn't work either. Same error. I've always used hp printers before, I'm thinking about taking this thing back and getting another hp. Is there anything else I could try?

I'm running Windows 10, and the printer is connected, not wireless.

[nymets1973]

After trying to solve it on my own for about 4 hours this worked the FIRST time!!

[katkatkatkat]

The accepted solution didn't work for me, and for awhile I thought it had damaged my laptop.  I am still not sure the laptop is okay.

When I tried the solution, devicemgmt.msc was not found, so I started typing device manager in the search box.  At some point that brought up the device manager.  Other devices didn't have anything obvious about the mg2522 so I tried uninstalling unknown device.  The Universal etc had nothing likely looking.

Then I continued.  It took 20-30 minutes to download and almost as long to try to install then it got to the printer connection panel where it had been failing.  It sat there forever.

So I tried stopping the installation, if it was even running, There is no progress indicator.  That left the system in a state where it wouldn't restart without about an hour of work, including it installing Windows updates even though I have updating turned off.  Now my ystem is up but noticeably slow.

[texasislander]

I followed all the directions and still didn't get it installed.....until I realized that my new computer had Windows 11 in S mode which blocked all apps and programs that didn't originate with Microsoft.  I had to go to the Microsoft store and turn off S mode and then all the directions given here work just fine!  Now my printer and computer are on speaking terms!  Thanks!

[DV07]

I've had many issues with connecting this printer as well and was on here looking for a solution and came across the 1 that said to hit the windows key + R. I did that and said the device.msc could not be found. So, I clicked the start menu and went down to Canon, there I found Canon Utilities, under that there was My Printer. I opened My Printer and a repair window came up. Said to close all programs other than the My Printer and the Repair Printer. I ran the diagnostic, recommended 2 things. Something about an icon, and I think something about making this the default printer. I agreed to both. It said the problem was fixed so I printed the test page which came out perfect. Hope this helps anyone else having the same problem with the device.msc way.