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Color ink at dangerously low levels even without much use

seventhstar
Apprentice

I am using Windows 8 Professional, and I have a PIXMA E510. I normally print black and white, and I've printed close to 200 pages and it's black ink cartridge is still 70% full. However, my color catridge (CMYK combined) is at a dangerous 25%. I have only used it to print five full colored images, and the dude at the store said it can print up to 350 pages. I keep my printer stored in a cool, dry corner and not exposed to any sunlight at all. I feel like I've been cheated out on my color catridge. Please help. 

1 REPLY 1

SamanthaW
Moderator
Moderator

Hi!

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

 

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, please click here and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

 

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