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Canon Pixma ts3522 not printing after loading more paper

jhmheels
Apprentice

Hello!

 

My printer was working this morning because I used it.  However, after I loaded new paper into the printer tray it will not print, but it will copy.  Therefore, I know it is not the paper or the way it is loaded.

I simply cannot print after I loaded new paper, but I could print prior to the new paper.???

Any advice would be greatly appreciated!

 

Thank you!!

3 REPLIES 3

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please reply with the answers to the following: 

  • Is there an error on the computer or printer when you try to print? 
  • Is the printer connected to the computer via USB or wireless? 
  • What version of Windows or MacOS is your computer running?

We look forward to your reply. 

Ventura 13.5 OS

Wireless

no error i can see....

could I have it at the wrong setting?

Hi,

Go into the system preferences on your Mac and select Printers and Scanners. Next to the printer listed, if you see a red or orange circle, remove the printer and then add it back on. Once it is added, the printer should then have a green circle by it and you can try to print again. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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