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BN · 04-23-2024

Hello!I'm running DPP 4.18.1.0. I'm using macOS Sonoma 14.4.1.I've been trying to edit photos from a recently purchased Canon EOS R5. The files are "raw" with filename extension ".CR3".I'm unable to save any photograph I edit using DPP. The error mes...

BN · 04-25-2024

Thanks for this great idea, John. Some years ago, I knew where to find such app-specific settings in a file under the Library folder and remove the file. But macOS no longer seems to keep such a file or files. I did find a folder labeled DPP4 and del...

BN · 04-24-2024

Thank you so much, John. I'm using a MacBook Pro (purchased in November 2019) with an intel processor. I don't know if the recent software update is different on this system.As you suggest, I'll download and reinstall the OS but I'm going to be able ...

BN · 04-24-2024

Thank you very much for your reply. I changed the security settings to allow DPP to have full access to the folder in which I was trying to get DPP to save the new files. But this didn't make any difference. The same error resulted, with error code 1...

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DPP - unable to save edited photos - error message "error 1" is generated

Re: DPP - unable to save edited photos - error message "error 1" is generated

Re: DPP - unable to save edited photos - error message "error 1" is generated

Re: DPP - unable to save edited photos - error message "error 1" is generated