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turn on bi-directional support

johnnycan
Apprentice

getting an error; Cannot communicate with the printer.
Turn Enable bi-directional support on in the printer's Properties dialog box.  how do I turn it on in windows for an MX922?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try reinstalling the drivers to see if this will help with the error.

 

If the error persists, find more help at Contact Us.

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