Help please, this does not work for me and I am tired of getting that message. I have followed your instructions to the letter, however, I do not have "ports as an option in properties. I do not have it in advanced properties only the drivers. What you are showing I do not have!
I am using a Canon Pixma 430 series
Windows 7 Home Pro
Dell Inspiron Desktop
It is bad enough I have to over pay ( a fortune) for ink, I would like to be able to commuicate between printer and computer so I do not get that message every time I print!
I am very unhappy with this product and am very sorry I let the salesmen talk me into buying this not a HP again. I have never had this much trouble with an HP.
Thank you
Raven
cfids1@msn.com
To everyone else who, like me, was unable to enable bidirectional support, two things.
1. Make sure that when you right click, you're then clicking PRINTER properties, not just PROPERTIES. If you click the right one, you WILL see a PORTS tab.
2. When I did that, my option to enable bidirectional support was grayed (ghosted), which left me scratching my head. But then I figured out why the computer was locking me out. By first clicking on the button circled (which grants administrator rights and allows you to change settings), I was able to finally enable bidirectional support.
If you've been frustrated by getting the error message, then seeing the option grayed out, click on Change Properties first!
to Mr. Neuter. It worked perfectly. I was starting to despair ever seeing my ink display and it is essential in order to order cartridges on time, so thank you very much--glad they keep the posts for 2 years. The only thing I did not have to do was to click "Change properties" for my Pixma 560. Instead, I just clicked on the "Ports" tab and right at the bottom checked the box
Turn Enable bi-directional support. Neat and clear and much easier than other suggestions too intricate for me and that didn't seem to work that well. So thanks!
@MrNeuterwrote:To everyone else who, like me, was unable to enable bidirectional support, two things.
1. Make sure that when you right click, you're then clicking PRINTER properties, not just PROPERTIES. If you click the right one, you WILL see a PORTS tab.
2. When I did that, my option to enable bidirectional support was grayed (ghosted), which left me scratching my head. But then I figured out why the computer was locking me out. By first clicking on the button circled (which grants administrator rights and allows you to change settings), I was able to finally enable bidirectional support.
If you've been frustrated by getting the error message, then seeing the option grayed out, click on Change Properties first!
@MrNeuterwrote:To everyone else who, like me, was unable to enable bidirectional support, two things.
1. Make sure that when you right click, you're then clicking PRINTER properties, not just PROPERTIES. If you click the right one, you WILL see a PORTS tab.
2. When I did that, my option to enable bidirectional support was grayed (ghosted), which left me scratching my head. But then I figured out why the computer was locking me out. By first clicking on the button circled (which grants administrator rights and allows you to change settings), I was able to finally enable bidirectional support.
If you've been frustrated by getting the error message, then seeing the option grayed out, click on Change Properties first!
