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Occasional Contributor
Posts: 14
Registered: ‎04-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

PLAIN AND SIMPLE: IT IS NOT THE "WRONG PRINTHEAD" .  It is the printhead that came in the printer.  And people who replaced the printhead still had the same U052 Message BECAUSE the problem is not about the printhead. The eequipment is programmed not to be able to be fixed.       CANON THIS MESSAGE MAKES NO SENSE.MAKE MY PRINTER WORK OR GIVE ME ANOTHER ONE!!!!!!!!   I'm up for the suit. If they don't

fix this forget all future Canon products!

Occasional Contributor
Posts: 14
Registered: ‎04-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Good for Canon Seems they are taking care of people   Just need to contact them     Guess it is in their best interest to keep people in canon printers since the real $ seems to be in the ink.

Occasional Contributor
Posts: 14
Registered: ‎04-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I got a private message from canonPM    People you need to check your email for PM    Canon said they will replace my printer.  Will see how that goes. I promise to post the results.MP600

Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

[ Edited ]

You can ad my MP560 to your list. I turned it on to print 6 pages. The message came up that I needed to replace the magenta cartridge and that the black was low. I didn't replace them but went ahead and did my printing. Then I changed out the magenta cartridge and decided to let it do a print head clean because I haven't used it for some months. Now I get the U052 message and it refuses to go any further. I won't be buying another Canon, that's for sure. I had my old Hewlett Packard for 10 years before it went belly up!

Always hate to see corporate ripoffs by companies we used to trust.
New Contributor
Posts: 1
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Please add me to the list--an MX860 that asserts the wrong printhead, when it's the printhead it came with and real Canon ink cartridges. I thought I was upgrading when I bought the Canon at Costco. Nice timing, too, just at tax time! Please let me know how Canon plans to address what looks like a widespread problem. (And thanks to the forum for making clear it's not just me.)

Thanks,

Kelly

Frequent Contributor
Posts: 90
Registered: ‎04-13-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

I thought I did enough research before purchasing my new Canon. Looking for issues like reliability, cartridge costs, support, etc. but I missed this major fault. Wish I hadn't bothered now.
Always hate to see corporate ripoffs by companies we used to trust.
Occasional Contributor
Posts: 14
Registered: ‎04-10-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Canon is working with me to relplace the printer   You all need to contact them They were very prompt to respond

 

New Contributor
Posts: 1
Registered: ‎04-14-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Problem experienced on model MP640.

Procedure at - 

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

provided resolution.

Frequent Contributor
Posts: 34
Registered: ‎06-11-2013

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

have responded to Canon's offer but have not had any reply yet.
New Contributor
Posts: 1
Registered: ‎04-14-2014

Re: Call to Arms for the dreaded U052 Wrong Printhead Error

Sadly my Canon MP970 started showing the U052 message for no reason, turned it off then on would work for a while then the error would come back, i tried removing the ink and printhead, everthing looked fine, same problem, would print now and again, now it wont even power up. It was such a good pinter i used it lightly for some Family photos, the ink cost nearly seventy pounds to replace, but the photos where worth it, but another printhead at over 100 pounds, is too much to justify.

 

Even if i did get another printhead it might not work, why wont it power up at all now, i have always bought Canon products since i was young, i still have my Canon A1 camera from the 70s and it still works, why is this printer having so many problems with its printhead, thanks for reading.

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