a4000is screen looks fuzzy

[nexx]

I bought a4000is week ago. Why the screen looks fuzzy in all the modes(atuo, p, etc.) before shooting? It is even more fuzzy in vivid mode. All use auto setting. But the pic is clear after taking the shoot. Is this defect product? any suggestion? Thx.

[Mykolas]

Hi nexx!

What you are probably seeing is out of focus.  When you take a picture, the camera autofocuses first, which explains why everything looks fine afterward.  Try pressing the shutter button down halfway to trigger the autofocus and you should see the live image on the LCD start to clear up as the subject is brought into focus.

If this is a time sensitive-matter, additional support options are available at Contact Us.

[nexx]

Thanks for reply. I tried press button halfway but the screen still looks fuzzy, grainy. Here is the video. The screen looks like in a very low resolution and produce grainy look. Can somethng be adjusted?

http://www.flickr.com/photos/51801820@N03/8724378859/in/photostream

http://www.flickr.com/photos/51801820@N03/8725498902/in/photostream/

[Tim]

Hello Nexx,

I see what you are referring to and this may be something we need to examine firsthand.  Therefore, we suggest sending this to the Canon Factory for evaluation.  Please begin the repair process by setting up your repair online, through the Service and Support web site. 

If you have an urgent to need to get in contact with us, please Contact Us.