01-21-2013 03:09 PM
I am attempting to use ImageBrowser EX 1.1.1 to capture images from a PowerShot A620 camera. I was previously using ZoomBrowser EX successfully under Windows XP for this purpose. Since updating my OS to Windows 8, the capture function no longer works. Therefore, I attempted to use ImageBrowser EX instead, as the Canon website indicates this program has been shown to work with Windows 8.
The program installs without a hitch. I also starts up and finds the first 1000 images in the My Pictures folder. However, when I scroll to the end of the 1000 images and select load the next 1000 images, the program only clears the previously indexed images and then stops functioning.
I have unistalled and reinstalled the program three times now and this behavior has not changed.
Any suggestions would be welcome.
Thanks.
01-21-2013 03:15 PM
Sorry, the software version is 1.1.0.
01-23-2013 03:42 PM
Hi SGMidas,
From your description,this appears to be a resource issue.
In addition to a fast video card, the system requirements for ImageBrowser EX are:
Processor; For Still images: 1.6 GHz or higher
For Movies: Core 2 Duo 2.6 GHz or higher
RAM 2 GB Min. 4 GB recommended
If your system already meets these specifications, please CONTACT US.
01-23-2013 07:51 PM
The conditions necessary are exceeded. I supplied the relevant information via email to your support site.
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