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EOS M50 Mark II won't turn on

Sanvie430
Apprentice

I was used my camera before 3 days...after that I had a event tomorrow so that I am charging all my execories...and As natural I thought to check my memory space....i plugged in the battery and card...but suddenly it didn't on...and i tried with other batteries,memory cards several times it didn't work...

1 REPLY 1

John_Q
Product Expert
Product Expert

Hello Sanvie430,

Try cleaning the battery contacts with a clean, soft microfiber cloth. Dirty contacts could cause an issue like this. Do not use any kind of solution when trying this. Let's try the camera with just a fully charged Canon battery in. Remove the lens, memory card and anything on the hotshoe. If the issue persists, then you would need to send the camera into our factory service center.

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